FAQ

To obtain a service proposal, you must first contact us by phone at 514-544-2742 or by email at info@cogniges.com.
We will take the time to study your request and ask you questions to define your information needs. Subsequently, depending on the nature of the project, we will send you a service proposal containing our understanding of your project, how we plan to fulfill your request and our conditions of completion. Depending on the degree of analysis required, some service proposals can be sent to you in a few hours, others can take a day or two. During the first approach, we will be able to tell you when you will receive the proposal.

Depending on the scope of the project, we may ask for a deposit before starting work. If we sign a contract, we invoice according to the terms and conditions of the latter.

The deadline for submitting research results varies mainly depending on the scope of the project, the type and number of sources to be consulted. This is why, each search request is the subject of an examination aiming to establish the nature of the sources and the turn around time necessary to find the desired information. We will inform you of the expected delivery time before starting work. Generally, we can submit the results (reference list or search strategy) of a search in databases like Medline or Embase within 2 to 4 days.

We adapt our deliverable to your reality. No two organizations operate in the same way. For example, you could get a reference list in Word format with hyperlinks to articles. You could also get the full text of the articles in a file. If you use tools like EndNote, you may receive a library to import directly into the tool. We determine together which format is right for you according to your budget and your organizational context.

We believe that information, whatever its nature, primary, secondary, corporate, research, etc. is a competitive advantage. Having the right information at the right time facilitates your decision process about business, research, management, health, etc. lit. We are therefore aware of the confidential nature of your projects, and we respect your expectations in this matter. If you wish, we can establish a confidentiality agreement.

Our articles

Tools, case examples, new trends, and more make up our articles that are always at the cutting edge of our areas of expertise.